Contact Urns.com – Fast & Friendly Customer Support
Have questions about urns, engraving, or shipping? Contact our expert team for fast and reliable assistance. Get in touch via email or fill out our form for a quick response.
Contact Us
Need assistance or have questions about our cremation urns and memorial products? Contact Urns.com directly for compassionate and prompt support. Whether you need help with ordering, tracking, product details, or custom requests, our dedicated customer service team is here to assist you. Find our phone number, email address, and physical location to reach us easily. We're committed to providing exceptional care during difficult times.
More help
How can I track my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sales@urns.com with your name and order number, and we will look into it for you.
How long does it take to process my order?
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. We do our best to ensure same day shipping when possible.
📞 Phone: 1.877.219.4966
✉️ Email: sales@urns.com
📌 Address: 253 Pebble Beach Drive Goleta, CA 93117. 7:00 AM and 3:30 PM PST