Shipping Policy

sales@urns.com

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. We do our best to ensure same day shipping when possible.

United States Shipping Rates

  • Ground Shipping (5-7 Business Days) – FREE
  • 3 Day Air - $20
  • 2 Day Air - $30
  • Overnight Shipping - $50
  • Overnight Shipping, Morning Delivery - $70
  • Overnight Shipping, Saturday Delivery - $85

Canada Shipping Rates

  • Shipping to Canada is $10 additional for any type of service. Urns.com is not responsible for import duties that Canadian customs may apply.

Please call to inquire about shipping to other countries.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sales@urns.com with your name and order number, and we will look into it for you.