All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. We do our best to ensure same day shipping when possible.
United States Shipping Rates
- Ground Shipping (5-7 Business Days) – FREE
- 3 Day Air - $20
- 2 Day Air - $30
- Overnight Shipping - $50
- Overnight Shipping, Morning Delivery - $90
- Overnight Shipping, Saturday Delivery - $90
Canada Shipping Rates
- Shipping to Canada is $10 additional for any type of service. Urns.com is not responsible for import duties that Canadian customs may apply.
Please call to inquire about shipping to other countries.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
We will not send an engraved item out unless we receive a written approval on an email or text message.